Meetfree Privacy Policy

Last Updated: September 2025

Controller Information
Meetfree EOOD Registered in the Bulgarian Company
Register: 208405967
Registered Office: Shar Planina 27, 1082 Sofia, Bulgaria
Email: info@meetfree.co
Phone: +32 471 41 27 76

Meetfree ("we," "us," or "our") is the Data Controller under GDPR and the Bulgarian Law on Personal Data Protection (LPDP). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our mobile app ("Meetfree" or "Mobile App") and website (collectively, the "Solution"). By using the Solution, you agree to this Privacy Policy.

1. Data We Collect

We collect personal data depending on your interaction with the Solution, including:

  • Identification Data: Name, first name, year of birth, gender, marital status, country of origin, email address, etc

  • Usage Data: IP address, browser, operating system, language, pages viewed, session duration, and search history.

  • Interaction Data: Quiz responses (identity, personality, lifestyle) for matching users; log files and app usage statistics.

  • Cookies and Trackers: Audience measurement cookies (retained up to 6 months) and functional or analytics cookies (retained up to 13 months).

2. How We Collect Your Data

  • Directly: when you create an account, complete quizzes, or contact us.

  • Automatically: through cookies, app logs, and analytics tools.

3. Purposes, Legal Basis & Retention

  • User registration and account management: While account is active; inactive accounts deleted after 2 years unless reactivation requested. Archival for legal proof: 5 years.

  • User matching & quiz processing: Duration of active use.

  • Service improvement & app analytics: 2 years.

  • Marketing and communications: During business relationship + 3 years post-relationship.

  • Legal compliance: As required by law.

  • Cookies & tracking: 6–13 months depending on cookie type.

4. Who Processes Your Data

Your data is processed by:
- Meetfree personnel,
- subcontractors and
- partners providing services for the app, and
- partner venues for arranging meetups (limited to necessary data).
All processors comply with GDPR.

5. Data Security

We implement technical and organizational measures: encryption in transit (HTTPS) and at rest (server-level encryption), restricted access to authorized personnel, logging of access, antivirus, firewalls, and secure server hosting. You are responsible for keeping your account password confidential.

6. Your Rights

Under GDPR and LPDP, you can:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Erase your data

  • Restrict processing

  • Object to processing, including profiling for marketing

  • Request data portability

  • Withdraw consent at any time

Requests can be submitted via email at info@meetfree.co and will be addressed within 1 month, extendable by 2 months for complex cases.

7. Consent & Withdrawal

By using the Solution, you consent to collection and processing of your data. You can withdraw consent at any time by emailing us. Withdrawal does not affect the lawfulness of prior processing.

8. Use of Personal Attributes

Users may be photographed or filmed at meetups. By accepting the terms and conditions, you grant Meetfree permission to use your image, name, or voice for promotional purposes. Consent may be revoked at any time by contacting Meetfree.

9. Messaging Service

Messages between meetup participants are user-generated and not moderated by Meetfree. Users are responsible for content shared via messaging.

10. Third-Party Links

The Solution may include links to third-party websites or services. Meetfree is not responsible for their privacy practices.

11. Policy Updates

This Policy may be updated to comply with changes in law or app functionality. Updates will be posted in the app and on the website.